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Personalization via Customization
Customizing a gift or service to align with a recipientâs specific needs or preferences significantly amplifies the power of the rule of reciprocation.
Examples:
* A hotel correcting a service error with personalized assistance creates stronger loyalty than a flawless stay.
* Visitors given a small cup of yogurt (matching their immediate need for food) increased food purchases by 24%, compared to a generic gift like a key ring.
Where does this idea come from?
* The Rule of Reciprocation
* B
Reciprocity in Long-term Relationships
In close relationships, reciprocity shifts from exact exchanges to a broader willingness to meet each other's needs as they arise.
Examples:
* Families and close friends provide support without tracking exact balances.
* In "communal" relationships, the focus is on mutual care rather than equivalent exchange.
Where does this idea come from?
* The Rule of Reciprocation
* Relationship Dynamics
What's similar to this idea?
* Altruism in relationships
* Unconditional support
What's opposite
The Rule of Reciprocation
We feel compelled to repay what another person has provided us.
Examples:
* People go to great lengths to avoid being seen as freeloaders.
* Small initiating favors can increase compliance, even with those we dislike.
Where does this idea come from?
* Social norms
* Cultural expectations of fairness
What's similar to this idea?
* No such thing as a free lunch
* Give-and-take
* The psychology of indebtedness
What's opposite of this idea?
* Don't-back-down
* Self-sufficiency
Where does t
Unequal Exchanges
The rule of reciprocity can create a sense of discomfort and obligation, often leading individuals to repay more than they have received.
Examples:
* Feelings of internal discomfort and external shame drive overcompensation in returning favors.
* Avoiding asking for favors when repayment seems unlikely.
* Women often feel uncomfortable accepting expensive gifts due to perceived expectations or obligations.
Where does this idea come from?
* The Rule of Reciprocation
* Cultural expectations o
Uninvited Debts
A person can create a sense of obligation in others by doing an unsolicited favor, leveraging the cultural and social pressures of the rule of reciprocation.
Examples:
* Feeling obligated to repay a favor that was neither requested nor wanted.
* Marcel Mauss describes the "obligation to give, receive, and repay" in gift-giving practices.
* A person controls both the initial favor and the expected return, leaving the recipient in a difficult social position to refuse.
Where does this idea com
Click, Run
Where does this idea come from?
* Triggers
* Automatic responses
* Behavioral psychology
* Classical Conditioning
What's similar to this idea?
* Turkey nurturing only chicks that make cheap-cheap noises
* Placebo Effect
* Fixed-action patterns
What's opposite of this idea?
* Desire and ability to make thoughtful decisions
* Decisions of personal importance
Where does this idea lead to?
* Simplification of decision-making in complex scenarios
* Favors more successful when followed by a re